For any products for which a refund is to be given, the refund will be processed once the returned product has been received by the company.

Returns or exchanges will be accepted within 3 working days from the date of delivery of the products. After that no hearing will be done.

In case any customer does RTO then "Shipping Charges" will not be refunded. Because “Safdar Garments” company already pays the “shipping” to the shipping company.

In cases where a product accessory is found missing/damaged/defective, the company may either process a replacement of the particular accessory or issue request for an amount equivalent to the price of the accessory, at the company’s discretion.

During open box deliveries, while accepting your order, if you received a different or a damaged product, you will be given a refund (on the spot refunds for cash-on-delivery orders). Once you have accepted an open box delivery, no return request will be processed, except for manufacturing defects. In such cases, these category-specific replacement/return general conditions will be applicable.

The Products return & replacement only in case of defected Products.